raftcalifornia

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Raft California COVID-19 Mitigation Plan

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COVID Operating Plans

2021 Trips will be run in accordance with local recommendations.

Latest Update: 3.30.2021:

In accordance with local guidelines rafting guests of Raft California, Tributary Whitewater Tours, High Desert River Outfitters & Raft Oregon will be operating under the 2020 mitigation plan with the following exceptions:

  • Vehicle capacity will return back to 100%. We transport our guests in 15 passenger vans, 28-33 passenger mini-buses, and occasionally 52 passenger school busses.
  • Boat capacity will return to filling our rafts as close to 100% as we can. Groups less than raft capacity (6-8 people depending on the river trip) may be scheduled to raft with another group.

If you have any questions or concerns in regards to these updated policies please feel free to reach out to our reservation staff. Although special requests cannot always be accomodated such as private boats or shuttles, we are happy to answer any questions you have and sometimes group #’s work out to offer group their own boats and shuttles so asking never hurts. We understand these are still sensitive times for all and we try to be as flexible as possible.

In 2020 Raft California response to the Covid-19 pandemic with the following protocol. The safety of our guests and employees is the most important aspect of our operation. Our 2020 season ended up being a really amazing season! We were able to run our trips from June into early November!

Raft California does ensure the safety of our guests and employees. These are the procedures followed during the 2020 COVID pandemic season.

Employees

  • Daily symptom screening.
  • Assign workstations that are 6’ apart for indoor employees.
  • Frequent hand washing throughout the day and access to hand sanitizer.
  • Employees will be updated daily of any new protocols as conditions change.
  • Raft California will provide PPE for all employees to use if they wish.
  • All employees are required to not come to work if they feel sick.
  • All employees must notify management if they have come in contact with someone who tested positive for Covid-19. That employee will be removed from work for a minimum of 2 weeks.
  • Encourage employees and patrons to wear face coverings that covers the nose and mouth at all times when in the facility. Provide such face coverings to employees if needed.

 

Guest Check-in Process

  • Raft California will provide a no contact check-in for guests when possible with digital waivers when appropriate to eliminate contact.
  • Signage will display procedures to explain the movement of guests through our facilities.
  • Occupancy will be managed by staff.
  • Hand sanitizer will be available in all locations.
  • All restrooms, touch screens, changing rooms, handles and high contact areas will be cleaned and sanitized at regular intervals.

 

Trips

  • Trip sizes will be reduced to maintain proper social distancing.
  • All guests are encouraged to bring their own drinks in individual containers including water, pop, Gatorade, etc.
  • All guests are encouraged to bring their own snacks/food in individual containers to be enjoyed before or after the trip.
  • You are welcome to request your own raft, and we will do our best to accommodate. Please discuss this with our staff prior to booking.

 

Food

  • Guides are wearing masks and gloves when preparing food
  • Guests will be washing hands (or using sanitizer if hand washing station is not viable) & to wear a mask when getting food

 

Transportation

  • Raft California will follow all local public transportation guidelines in regards to vehicles and shuttles.
  • Seating will be marked and spaced for appropriate social distancing.
  • Hand sanitizer will be offered upon entry to the vehicle.
  • Loading will start at the back and move forward.  Disembarking will be the opposite.
  • All passengers MUST wear face coverings.
  • All surfaces including seats, windows and railings will be cleaned and disinfected after each use.
  • Each Family will be given a brand new plastic ziplock style bag for their keys and masks if they choose to wear them on our shuttle. These will be placed into a basket in the vehicle and given back to you at the end of the trip.

 

Campground/Camping

  • Guests will be seated with proper social distancing in mind.
  • All tables will be sanitized at regular intervals.
  • Canvas Tents will be cleaned and sanitized after every check out.
  • Bathrooms are cleaned ongoing thru out the day, in accordance with traffic and use.

 

Equipment

 

Cleaning and Sanitizing

  • All cleaning and sanitizing will be done using procedures and products verified by the CDC.
  • Hand sanitizer will be available where hand washing may not be.
Get In Touch
(530) 626-7385
Tributary Whitewater
Incredible River Experiences

We launch trips on many different rivers in California, Oregon and Idaho. For questions give our main office a call – we would love to talk with you about our trips and rivers.

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the Rivers we run

Our vision is to create a sustainable and equitable reality where our rivers are enjoyed and protected, a place where families and friends can be inspired and challenged.

Tributary Whitewater Tours has been running rivers since we were first founded in 1978. Since we opened 40+ years ago we have expanded to include Adventure Connection, Mariah Wilderness Expeditions, High Desert River Outfitters, Canyon Outfitters and are the parent company of Raft California and Raft Oregon. While some things have changed over the years, Tributary remains a family-run small business with the same passion for the river and the mission of leading others to experience it.

 © 2022, Tributary Whitewater LLC, All Rights Reserved

Tributary Whitewater Tours is a permitted outfitter under the National Forest Service, the CA Dept. of Parks & Recreation, Nevada County, El Dorado County and Bureau of Land Management. Tributary Whitewater Tours is an Equal Opportunity Service Provider.