AMMENDED CANCELLATION POLICY IN RESPONSE TO THE COVID-19 PANDEMIC
Your current booking(s)
If you have an upcoming booking that you need to change or cancel. We have adapted our Cancellation policy to the following for any rafting trips that begin on or before Friday May 15, 2020:
- For trips cancelled before 30 days of trip start date, the same cancellation policy applies.
- For trips cancelled within 30 days of trip start date, we will issue a full refund in the form of a Gift Certificate.
For trips after May 15th our regular Cancellation Policy is still in effect. We are hoping that travel plans will be unaffected by that time. We will also re-asses our policy if needed.
If you are planning to make a new booking
If you are planning ahead and want to make a new booking, we are currently accepting new reservations with no deposit needed to hold your space(s). We want to encourage you to plan your trip accordingly without the risk of monetary loss. As the situation improves we will contact you with payment plan information. Please call us to reserve your trip without needing to make a deposit.