Cancellations / Refunds
Due to our limited trip sizes, we turn away others once your reservation has been submitted. If you must cancel your trip, please notify us as soon as possible.
- If you cancel 21+ days before your rafting trip: Upon receipt of a written notice, you will receive a refund less your deposit. Your deposit will be credited back to you as a Gift Certificate credit.
- If you cancel within 21 days of the trip: Sorry no refunds, the amount you paid is usually available as a Gift Certificate credit.
- Spaces you paid for are transferable to other people, so if someone in your group cancels, you may substitute another person in lieu of cancelling that space.
Although it is highly unlikely, we reserve the right to cancel or modify a trip due to insufficient reservations, water conditions, weather, or other conditions beyond our control.
Responsibility / Trip Insurance
Despite the safety of rafting, prospective participants must understand that all river voyages involve some risk. Tributary Whitewater (dba: raftcalifornia.com) assumes no responsibility for injury to trip members, their personal belongings, or for time or expense incurred. We therefore require all trip members to sign a liability release and assumption of risk form prior to embarking on a trip. The determination of any participant’s fitness for a river trip is the sole responsibility of said participant.
Trip cancellation, accident and baggage insurance is very important. Such coverage will protect you against the possibility of expensive emergency medical aid or evacuation, loss of baggage due to theft or damage, and cancellation of your trip due to illness or other unforeseen circumstances. Please call us for further information. All prices are subject to change without notice.